Dear Beautiful You!
Bookings:
To avoid disappointment I recommend you book appointments in advance to secure your preferred time and date for your experience.
Cancellation Policy:
Please understand that our time is valuable, cancelling or rescheduling an appointment on the same day does not give me much time to refill that appointment slot, because I have reserved that time specifically for you, I ask out of consideration to myself and others that you give at least 12 hours notice for rescheduling or cancelling.
Cancelling or rescheduling with less that 12 hours notice may result in a fee being charged for half the service amount. If I am able to refill the spot, the fee will be waived.
No shows will be charged the full amount.
Please call or text Ph: 0413 966 851 leaving a message letting me know if you are unable to attend.
I understand that things can just pop-up, so individual circumstances are handled at my discretion.
Arrival:
To ensure you receive full value for your treatment please arrive 10 minutes prior to your treatment, if you are a new client so you may fill out a consultation form, check in, relax and be ready for your treatment.
If you are running late:
Please text or call if you are running late, I understand that sometimes things can happen that are out of your control. If I have a client scheduled right after you, your appointment time will be shortened and you will be charged the full price for the actual scheduled time. However if time is available afterwards, I will make sure you receive your scheduled amount of time.
Attire:
Dress comfortably with minimal jewellery. Please remember to turn off mobile phones before beginning your treatment.
Thank you.